If you are encountering a technical issue or an error message in the app, please try the following steps:
Delete your Everdance app.
Download and reinstall the app from your app store.
Login to the app, making sure to use the correct Everdance account login method.
Please ensure your Smartphone is operating on the latest supported version of your respective OS.
Restart your Smartphone.
Note: this will not affect your training progress
If the problem still occurs, please report your issue using the technical problems contact form
and our support team will get back to you as soon as possible.