How can we assist you?
Choose your problem
What should be done with your subscription?
Take the opportunity to receive 1 free month of access to our app instead of a refund!
Where did you purchase the subscription?
Please write to our technical support team at support@everdance.app. In the email, be sure to indicate that you want to cancel your subscription, providing us with your @username and the email address used to purchase the subscription
or
fill out the contact form
or
fill out the contact form
Follow the instructions from the App Store how to cancel your subscription.
Follow the instructions from the Play Market how to cancel your subscription.
Where did you purchase the subscription for which you want a refund?
You need to check our Money-Back Policy after which you can apply for a refund.
Follow the instructions from the App Store how to get a refund.
Follow the instructions from the Play Market how to get a refund.
Please email our technical support team at support@everdance.app. In the email indicate that you would like to receive 1 free month of access to our app instead of a refund. Provide us with your @username and the email address used to purchase the subscription
OR
fill out the contact form
OR
fill out the contact form
Choose your problem
Where did you purchase the subscription?
Did you follow the link that was sent to the email you specified during registration?
Please check your email, including spam, and click on the link to activate your subscription and make all dance classes available. If the problem with the app and access to classes persists, just contact our technical support team at support@everdance.app. In the email describe the problem in more detail, we would also be very grateful if you attached screenshots illustrating it. Provide us with your @username and the email address used to purchase the subscription.
OR
fill out the contact form
OR
fill out the contact form
TV connection guide
1. On the class tap TV button
4. Enjoy
3.Enter code in the field and press Next
2. Wait for code generation. Copy this code and open browser on your TV. Go to ed2.tv page
If you have any questions, please contact our technical support team at support@everdance.app. In the email describe the problem in more detail, we would also be very grateful if you attached screenshots illustrating it. Provide us with your @username and the email address used to purchase the subscription
OR
fill out the contact form
OR
fill out the contact form
Please contact our technical support team at support@everdance.app. In the email describe the problem in more detail, we would also be very grateful if you attached screenshots illustrating it. Provide us with your @username and the email address used to purchase the subscription
OR
fill out the contact form
OR
fill out the contact form
Contact our technical support team
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